Frequently Asked Questions
Everything you need to know about your 4TH ARQ order.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We offer a 14-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain products like bodysuits cannot be returned.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
Can I make changes to my order after it's placed?
Because we aim to process orders as quickly as possible, we are unable to make changes or cancellations once an order has been confirmed. Please double-check your details before purchasing.
How should I care for my 4TH ARQ garments?
To maintain the quality of your items, we recommend washing them inside out on a cold, gentle cycle and avoiding the use of a tumble dryer. Always refer to the specific care label inside the garment.